Here at One Freight Broker, we define a freight broker agent as an intermediary or middleman who facilitates the transportation of goods between shippers and carriers. By this definition, you can see that freight agents and brokers are similar.

Both of these professions are committed to help companies transport their goods by matching them with the perfect transportation provider or trucking company.

Working in the logistics industry, they play a crucial role in ensuring the smooth and efficient movement of goods from point A to point B. Agents and brokers alike are responsible for negotiating rates and terms with both shippers and carriers. They leverage their industry knowledge and network to find the best possible deals for their clients while also ensuring that carriers are adequately compensated for their services.

Additionally, these freight professionals handle the paperwork and documentation associated with shipping, such as contracts, bills of lading, and insurance forms. They even track shipments and provide updates to clients to ensure timely delivery.

However, there are several differences between freight broker agents and freight brokers that you need to learn about. One Freight Broker is here to help you recognize these differences.

The Difference Between a Freight Broker Agent and a Freight Broker

A freight broker and a freight broker agent both play crucial roles in the transportation industry. Both of these professions are involved in facilitating the movement of goods from one point to another. However, there are distinct differences between the two roles.

A freight broker is an individual or a company that acts as an intermediary between shippers and carriers. As mentioned above, they are responsible for arranging the transportation of goods by connecting shippers with carriers that can transport their freight efficiently and cost-effectively.

Freight brokers typically handle various tasks like negotiating rates, tracking shipments, and ensuring that all necessary paperwork and documentation are in order. They also bear the responsibility of ensuring that shipments are delivered safely and on time.

A freight broker agent operates under the umbrella of a licensed freight broker. While they perform similar functions to freight brokers, freight broker agents do so under the authority and guidance of the licensed broker.

Agents act as representatives of the broker, assisting in tasks such as finding and securing transportation contracts, communicating with shippers and carriers, and managing administrative duties related to freight transportation.

Freight broker agents often work on a commission basis, earning a percentage of the profits generated from the shipments they help facilitate. While they may not have the same level of autonomy as independent freight brokers, freight broker agents still help expand the broker’s reach.

How Does a Freight Agency Work?

Freight broker agencies leverage the combined efforts of both brokers and agents to maximize efficiency and effectiveness in the transportation of goods.

These agencies typically operate with a team of brokers and agents who collaborate to match shippers’ needs with carriers’ services. The agency provides a centralized platform where brokers and agents can access resources, tools, and support to streamline operations.

Brokers focus on managing the logistics of specific shipments, while agents concentrate on cultivating relationships and generating leads. This collaborative approach enables freight broker agencies to offer comprehensive services to clients, including finding the most cost-effective and reliable transportation solutions while maintaining high levels of customer satisfaction.

Take note that brokers like One Freight Broker also work on cultivating these relationships and building their network of carriers in order to benefit their clients.

How Can a Freight Broker Agent Help You?

There are several benefits to working with a freight broker agent, if you are involved in the business of shipping goods.

Finding Carriers: Freight broker agents have networks of carriers they work with regularly. This means they can help their clients find reliable carriers that are suitable for their specific shipping needs, whether it’s trucking, rail, air, or ocean freight.

Negotiating Rates: Freight brokers are skilled negotiators who can help clients secure the best rates for their shipments. They leverage their industry knowledge and relationships with carriers to negotiate favorable terms on behalf of shippers.

Managing Logistics: Freight brokers handle the logistics of shipping, including scheduling pickups and deliveries, tracking shipments, and ensuring compliance with regulations. This frees up a lot of time for their clients to focus on other aspects of their business.

Providing Expertise: Freight broker agents are experts in transportation logistics. They can provide valuable advice and guidance on shipping routes, modes of transportation, packaging requirements, and other logistics-related matters.

Solving Problems: If any issues arise during the shipping process, such as delays, damages, or regulatory issues, freight brokers can help resolve them quickly and efficiently, minimizing disruptions to the supply chain.

Saving Time and Money: By outsourcing your shipping needs to a freight broker agent, you can save time and money compared to trying to manage logistics on your own. Freight brokers have the expertise and resources to streamline the shipping process and find cost-effective solutions.

Much like freight brokers, freight agents can help clients navigate the complexities of the shipping industry. They are there to make sure your goods can reach their destination safely and on time.

How Are Freight Agents Paid?

The specific payment structure can vary depending on the agreements between the freight agent, their clients, and any intermediaries involved in the freight logistics process.

That said. freight agents typically earn their income through commissions or fees for the services they provide. These commissions are often based on a percentage of the total freight charges for the shipments they handle.

For example, they might negotiate contracts with carriers on behalf of their clients and earn a commission based on the volume or value of freight moved. Alternatively, they may charge a flat fee for their services, particularly if they’re providing specialized expertise or consulting.

Another common way freight agents are paid is through markup or margin on the services they arrange. They might negotiate rates with carriers and then add a markup before billing their clients. This allows them to earn a profit margin on the services they provide while still offering competitive rates to their customers.

Additionally, some freight agents may earn bonuses or incentives for meeting or exceeding certain performance targets, such as securing new clients or achieving cost savings for their customers.

How to Become a Freight Agent

Becoming a freight agent requires networking skills, industry knowledge, and plenty of business acumen.

The first step is to gain an understanding of the freight industry: how it operates, what regulations are in place, and what roles different players (carriers, shippers, and brokers) play in the process. This can be achieved through online courses, industry publications, or by working in a related role within the logistics field to gain practical experience.

Once you have a foundational understanding, focus on building a network within the industry. Attend trade shows, join industry associations, and connect with professionals through platforms like LinkedIn.

Building relationships with carriers, shippers, and other freight agents can help you gain insights, find opportunities for collaboration, and eventually secure contracts. You can also consider obtaining relevant certifications or licenses, such as a freight broker license if it is required in your jurisdiction. This should enhance your credibility and demonstrate your commitment to professionalism in the field.

With dedication, perseverance, and a strategic approach to networking and skill development, you can carve out a successful career as a freight agent.

Is Experience Required to Become a Freight Agent?

Experience can be beneficial but is not always required to become a freight agent. While prior experience in logistics, transportation, or a related field can give valuable insights and knowledge, many freight agent positions offer training programs to help newcomers learn the necessary skills. These programs often cover topics such as freight operations, regulations, customer service, and sales techniques.

Freight broker agents who want a competitive edge in the industry would benefit from having some relevant experience.

Experience in customer service, sales, or supply chain management can help aspiring freight agents understand the complexities of the transportation industry. It can also give them invaluable knowledge on how to build relationships with clients and carriers.

As a bonus, having some familiarity with logistics software and systems can expedite the learning process.

Advantages of Working with a Freight Broker

Both freight brokers and freight broker agents play similar roles in the logistics industry. However, there are significant differences between the two, and the decision to work with one over the other depends on a client’s specific needs, resources, and preferences.

Here are some reasons why clients may want to work with a freight broker instead of a freight broker agent:

Direct Accountability: When you work with a freight broker, you’re dealing directly with the entity responsible for arranging your shipments. This can provide a sense of direct accountability, as you have a clear line of communication with the party responsible for coordinating your freight.

Resources and Infrastructure: Freight brokers often have their own resources and infrastructure to handle various aspects of the logistics process, including carrier relationships. They may also use various platforms for tracking shipments and handling paperwork. This can streamline the process and provide shippers with more comprehensive support.

Brokerage Expertise: Freight brokers typically have expertise and experience in negotiating rates, finding the best carriers for your specific needs, and navigating the complexities of the logistics industry. They can help clients optimize their shipping operations by offering valuable insights and guidance.

Risk Mitigation: Freight brokers typically offer additional services such as cargo insurance or risk management solutions to help mitigate the risks associated with shipping goods. This can provide you with added peace of mind and protection against potential damages during transit.

Customized Solutions: Freight brokers can tailor their services to meet your specific requirements and preferences. Whether you need expedited shipping, specialized handling, or other unique logistics solutions, a freight broker can work with you to develop a customized plan that aligns with your business goals.

Work with One Freight Broker

Here at One Freight Broker, we enable shipping partners of all sizes to establish direct, beneficial, and enduring connections with carriers. We help facilitate cost and time savings by linking our clients with dependable trucking allies.

Our service offers an unprecedented depth of strategic insight and procurement expertise. Since our founding in 2013, we’ve significantly reduced shipping costs for our clients, amounting to tens of millions in savings, and have enhanced the profitability of asset fleets by reducing their dependence on intermediaries.

We offer a wide range of reliable freight transportation services: from LTL to FTL, domestic to international, we cater to diverse shipping requirements. We even offer expedited shipping options, ensuring that you can find the perfect fit for your needs.

Leveraging our vast network of carriers, we negotiate favorable rates, passing on high-volume discounts to our customers.

One Freight Broker also utilizes a user-friendly online platform and TMS to streamline the shipping process. This allows us to provide transparent and efficient service to our shippers, whether it’s obtaining quotes to tracking shipments in real-time.

Our dedicated team will ensure smooth shipping operations, providing personalized support and an assigned account manager to guide you through best shipping practices.

With over two decades of experience, One Freight Broker brings unparalleled knowledge of the freight industry, staying ahead of trends and regulatory changes to serve you better.

Contact Us Today

At One Freight Broker, we are committed to helping you navigate the complexities of PTL and LTL national shipping. Whether you’re a small or medium-sized business, our tailored solutions are designed to meet your specific shipping needs efficiently and cost-effectively.

If you are ready to simplify your shipping experience, just contact One Freight Broker to discover how our expertise can benefit your business. We will make sure your cargo is in safe hands every step of the way. For more information on how we can assist your business, visit our website at 1fr8.broker.

author avatar
Doug Fox Co-Founder & President
Doug Fox, is a graduate of Grand Valley State University. Doug has been in the shipping and logistics industry since 2006. Doug started Test Drive after seeing a void in the industry as shippers and carriers were both looking for ways to increase revenue and reduce costs.